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Dear colleague
Many of you were kind enough to complete our “Second Opinion”
survey last year where we asked for your opinion on our service to and
engagement with you.
Based on both the quantity and quality of the response we receive from
you, our valued partners as well as our members and trustees we have
decided to run this survey as an annual measurement tool.
Your input enables us to address queries and needs as well as track
performance in terms of engagement and service. It also helps us
understand concerns with regard to the broader environment with
regard to medical aid cover.
Using the results of those surveys, the SABC Medical Scheme in 2025
was the first Medical Scheme ever in South Africa to be awarded
an International Business Award -a GOLD TROPHY in 2024 (presented in
Turkey) followed by TWO GOLD trophies in 2025 (presented in Lisbon)
for Research and also Issues Management. These were awarded by the
IBA – the International Business Awards – also known as the Stevie
Awards.
More than 3,600 nominations from organizations of all sizes and in
virtually every industry throughout the world were submitted in 2025 for
consideration in a wide range of categories making this a remarkable
achievement.
As a valued contact partner from Medscheme who deals with the
administration of our medical scheme your needs are important to us
and your input is crucial to the effectiveness of our stakeholder
engagement process.
Please take a few moments of your time to complete this online survey.
Results of the survey are being analysed by our external research
partners and you will not be identified by name. Anonymity and
confidentiality are assured.
Thank you for keeping up the conversation.
Anthony Williams
Chief Executive Officer
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